Focus on your patients. We’ll handle the rest.

Withings Health Solutions offers two shipping models to fit the operational needs of each partner. With the Dropship solution, devices are sent directly to patients, removing the logistical burden from the healthcare organization entirely. With the Bulkship solution, devices are shipped in bulk to the partner, who then manages distribution internally. Both options are designed to simplify program deployment and scale efficiently as patient enrollment grows.

No. Cellular devices are shipped pre-configured with SIM cards already installed, meaning they are ready to use right out of the box with no installation, app download, or internet setup required from the patient. This zero-friction onboarding is one of the key reasons cellular connectivity delivers higher installation, engagement, and retention rates compared to Wi-Fi or Bluetooth-only solutions.

Withings Health Solutions offers three connectivity options to fit different program needs. The first and most seamless option is cellular devices, which sync data automatically with no patient action required, delivering the highest installation, engagement, and retention rates. The second option uses Wi-Fi devices paired with the Withings app, a free application trusted by millions of users worldwide that patients use to sync and view their measurements. The third option also uses Wi-Fi devices but integrates via the Withings SDK, allowing partners to embed the setup and sync flow directly into their own app so patients never have to leave the partner's environment. Whichever option is chosen, patient data flows automatically and securely into the partner's preferred platform.

Withings Health Solutions provides dedicated, hands-on support throughout the entire partnership. Each partner is assigned a dedicated Customer Success Manager who trains the care team and ensures a smooth, effective collaboration. A US-based support team is available to resolve care team tickets quickly with personalized assistance. Partners also have access to a Partner Hub for seamless API integration, giving technical teams full visibility and control over data flows.

Withings Health Solutions acts as a true end-to-end partner, managing the complete device lifecycle from logistics and shipping to data integration into the partner's preferred platform or RPM solution. This comprehensive approach allows healthcare organizations to focus entirely on patient care, while Withings handles the operational and technical complexity behind the scenes.